後賈伯斯時代最大錯誤 iOS 6 地圖太爛 庫克道歉

　　蘋果的新版 iOS 6 系統的地圖功能，在連連被使用者抱怨錯誤太多不堪使用之後，蘋果方面做出明確回應，執行長庫克 (Tim Cook)對客戶發出公開道歉信，為此堪稱為後賈伯斯時代，蘋果電腦所犯下的最大錯誤，承諾盡速改善。 　　《Apple Insider》周五 (28日)在首頁上，以顯著位置刊出這封公開信，內容提到：「我們新的地圖程式令人不滿意，我們會負擔起所有的責任，希望日後能為用戶提供導入路線的即時規劃、語音導航，以及 Flyover 3D 地圖等功能，為了達到此目標，打造全新版本的地圖程式勢在必行。」 　　文章中還提到，造成這次軒然大波的蘋果地圖開發團隊，現在已經完全處於警戒狀態（under lockdown）承諾將會盡速修復iOS 6 Maps裡面的重大失誤。 　　庫克還建議，在這段整理修復期間，用戶可以到蘋果的App Store下載微軟公司的Bing、Waze及MapQuest等替代軟體，另也可以使用手機的瀏覽器來取用Google Maps。 　　根據鉅亨網報導，為了弭平這次事件帶來的衝擊，據傳蘋果準備聘請前任 Google Maps 工程師來著手改進程式，也在官網上徵才，找尋地圖開發專員。 庫克的道歉信原文如下: To our customers, At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better. We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up. There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you. While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app. Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard. Tim Cook Apple’s CEO